Legal notice
1. SITE EDITORS :
H&V SAS (trade name: PANAFRICA), with a capital of 20,000 euros
4 rue du Buisson Saint Louis, Paris 75010, France,
Registration number 813 179 348 RCS Paris
publisher of the website www.panafrica-store.com
Intracommunity VAT: FR 84 813 179 348
Phone: 06 18 99 94 45
Contact: contact@panafrica-store.com
AFTER-SALES SERVICE: service-client@panafrica-store.com
Publishing director: Vulfran de Richoufftz
2. SITE DESIGN AND CREATION :
Panafrica
3. HOSTING
Shopify
4. PHOTO CREDITS
The photographs and videos on the www.panafrica-store.com website may not be used or reproduced without the express permission of PANAFRICA.
Photographs by Vulfran de Richoufftz, hands.studio_, Arthur Delloye and PANAFRICA teams.
5. COOKIES :
A cookie may be automatically installed on your browser when you visit www.panafrica-store.com. A cookie is a block of data that does not allow the user to be identified, but is used to record information about the user's browsing on the site. You may refuse to accept cookies by configuring your computer as described on the http://www.cnil.fr website.
6.PRIVACY POLICY:
PANAFRICA takes the protection of your personal data very seriously. Our website collects data on our visitors, which we analyze and work with our service providers, who therefore have access to some of the data. This information is essential to provide the best possible user experience and to ensure the smooth processing of orders.
7. DATA COLLECTED :
We only collect the information necessary to carry out our activity as an e-tailer, i.e. :Contact information: surname, first name, e-mail address, gender, telephone number and date of birth.Delivery information: postal address for delivery and billing.Technical information: technical logs, IP address.
Newsletter opt-in information: opt-in date, IP address.
History of products viewed at PANAFRICA.
Data relating to your purchasing habits: date of order, frequency of purchase, average basket, type of product purchased, etc...
History of your relations with our services: emails exchanged with customer service.
By providing your e-mail address and accepting the privacy policy you explicitly choose to receive the Panafrica newsletter. You can unsubscribe easily and at any time from the Newsletters received or by letting us know your wish via the contact page.
8. YOUR PASSWORD IS CONFIDENTIAL :
Creating an account requires a password.This password is encrypted and known only to you.It is not possible for us to access it. If you forget your password, a new one will be randomly generated and sent to your contact email.
9. YOUR CREDIT CARD NUMBER IS ENCRYPTED:
We collect data relating to transactions carried out on the site (type of payment, internal transaction number, type of card used, last 4 digits of the card, expiry date).Payment is handled by a specialized service provider (Paypal, Payplug or Alma) depending on the type of payment: your full credit card number and security code are not accessible to us.
10. DATA IS SECURE :
The data you entrust to us is protected with the utmost care.
We use the services of our hosting provider Shopify, which has the security standards to protect our databases.Secure Sockets Layer (SSL) technology ensures the secure transmission of information over the Internet.
Access to personal information is limited to PANAFRICA staff and authorized partners who need access to this data. In order to allow you to retrieve your order history, this data will only be deleted if you request it.
11. USE OF COLLECTED DATA :
We collect your personal data for the following purposes:To ensure personalized browsing on our site
To deliver your orders as quickly as possible
To ensure efficient customer relations
To manage our risk policy, in particular by detecting unusual transactions
Propose commercial operations corresponding to your profileAnalyze our audience in order to constantly improve your online experience.
We will contact you by e-mail in the following cases:Sending you transactional information relating to your registration or order, which is not subject to your explicit consent.
News from PANAFRICA will be sent in a newsletter sent 2 to 3 times a week.
Explicit consent is required to subscribe to the newsletter.
You can unsubscribe from the newsletter at any time by clicking on the unsubscribe link at the bottom of the email you receive.
We may occasionally display advertisements:
Your visits are recorded so that we can show you advertisements when you visit other websites. This process does not manipulate any personal data, and neither the advertising agency nor the third-party sites displaying our ads have access to your contact details.
If you no longer wish to see our advertisements, you can delete the cookies from your web browser. https://www.comment-supprimer.com/les-cookies/
12.DATA TRANSFER :
The information collected is intended solely for PANAFRICA and its service providers. We do not sell your personal data to any other company.
13. YOUR RIGHT TO ACCESS YOUR DATA :
Most data can be modified directly by yourself from your customer area on our website.
In accordance with applicable regulations, you have the following rights relating to the protection of your personal data: right of access, rectification, limitation of processing, deletion, to withdraw your consent, to request the portability of your data.
You can exercise these rights by contacting us by e-mail at contact@panafrica-store.com or by post at the following address
PANAFRICA, 4 rue du buisson saint Louis, 75010 Paris, France
In accordance with regulations, you may lodge any complaint with the competent supervisory authority in France: CNIL - 3 Place de Fontenoy, 75007 Paris.In the event of any discrepancy between the French and English versions of the Privacy Policy, the French version shall prevail.This information on the protection of personal data was updated on April 14, 2021.