Shipping policy
HOW CAN I TRACK MY ORDERS?
You will be notified by e-mail as soon as your package has been dispatched.
You will then receive an e-mail from the carrier with the tracking number.
WHAT ARE MY DELIVERY COSTS?
| Country | Destination | Delay | Transporteur | Frais de livraison |
|
France (Métropole) |
Relay point | 3 to 7 working days | Mondial Relay |
4€ free from 100€ |
| at home | 1 to 2 working days | UPS |
7€ free from 150€ |
|
| at home | 24h (orders before 12h from monday to thuesday included) | Chronopost | 12 € | |
|
France (DROM) |
at home | 6 to 18 working days | Colissimo | 20 € |
| Belgium, Luxembourg, Spain | Relay point | 6 to 8 working days | Modial Relay | 8€ free from 150€ |
|
Europe (UE : PT, DE, AT, BE, ES, IE, IT, LU, NL ) |
at home | 2 to 3 working days | UPS | 12€ free from 150€ |
|
Europe (UE : others) |
at home | 3 to 6 working days | Delivengo | 12€ free from 200€ |
|
Europe (hors UE) |
at home | 3 to 6 working days | Delivengo | 15€ free from 200€ (customs duties at your expense) |
|
International (Amérique, Afrique, Asie) |
at home | 3 to 5 working days | DHL | 25€ (customs duties at your expense) |
DO I HAVE TO PAY FOR CUSTOMS CHARGES ?
Outside European Union, you are responsible for customs charges.